Privacy Policy for Customers

House of Dev Technology Co., Ltd. recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects by the Personal Data Protection Laws.

Collection of Personal Data

We will collect your personal data that receive directly from you as following:

  • Your Account Registration
  • Telephone Number
  • Email Address

Types of Data Collected

Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc.

Contact information such as address, telephone number, e-mail address, etc.

Account details such as username, password, transaction history, etc.

Proof of identity such as a copy of identification card, copy of passport, etc.

Transaction and Financial information such as purchase history, credit card details, bank account, etc.

Technical data such as IP address, Cookie ID, Activity Log, etc.

Other such as photos, videos, and other information that is considered personal data under the Personal Data Protection Laws.

Children

If you are under the age of 20 or have legal restrictions, we may collect use, or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Storage of Data

We store your data as hard copy and soft copy.

We store your data by using the following systems:

  • Third-party server service providers outside of Thailand

Use of Data

We use the collected data for various purposes:

  • To create and manage accounts
  • To provide products or services
  • To improve products, services, or user experiences
  • To share and manage information within an organization
  • To conduct marketing activities and promotions
  • To provide after-sales services
  • To gather user's feedback
  • To process payments for products or services
  • To comply with our Terms and Conditions
  • To comply with laws, rules, and regulatory authorities

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances:

We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.

Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under a relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy unless law requires or permits a longer retention period. We will erase, destroy, or anonymize your personal data when it is no longer necessary or when the period lapses.

Data Subject Rights

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:

Withdrawal of consent: If you have given consent to us to collect, use, or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us unless it is restricted by laws or you are still under beneficial contract.

Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal how we obtain your personal data.

Data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.

Objection: You have the right to object to the collection, use, or disclosure of your personal data at any time if such doing is conducted for the legitimate interests of us, the corporation, or the individual which is within your reasonable expectation; or for carrying out public tasks

Data erasure or destruction: You have the right to request us to erase, destroy, or anonymize your personal data if you believe that the collection, use, or disclosure of your personal data is against relevant laws; or that retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.

Suspension: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data under relevant laws but you instead request us to suspend the processing

Rectification: You have the right to rectify your personal data to be updated, complete, and not misleading.

Complaint lodging: You have the right to complain to competent authorities under relevant laws if you believe that the collection, use, or disclosure of your personal data is violating or not in compliance with relevant laws.

You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days of receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, or registered mail (if applicable).

Advertising and Marketing

We may send certain information or newsletters for utilizing your preference via your email. If you no longer want to receive communications from us, you can click the "unsubscribe" link in the email or contact us through our email.

Cookies

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising, and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website, and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.

Data Security

We endeavor to protect your personal data by establishing security measures by the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguards, technical safeguards, physical safeguards, and access controls.

Data Breach Notification

We will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it, unless such a personal data breach is unlikely to result in a risk to the rights and freedoms of you. If the personal data breach is likely to result in a high risk to your rights and freedoms, we will also notify the personal data breach and the remedial measures without delay through our website, SMS, email address, telephone, or registered mail (if applicable).

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. For any changes to this Privacy Policy, we encourage you to frequently check our website.

This Privacy Policy was last updated and effective on 24 May 2022

Links to Other Sites

The purpose of this Privacy Policy is to offer products or services and use of our website. Any websites from other domains found on our site are subject to their privacy policy which is not related to us.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:

Data Protection Officer

House of Dev Technology Co., Ltd.

VERSCAN Service Team

15 Rajanakarn Building, 12B Floor, Soi Pradipat 17, Pradipat Road, Phaya Thai, Phaya Thai, Bangkok, 10400